We’re here to help! Whether you have questions about our products, need assistance with an order, or have a unique collaboration idea, feel free to reach out.

Email:

help@alchemistcrystal.com

Business Hours:

• Monday – Friday: 9:30 AM – 1:00 PM
• Saturday – Sunday: 10:00 AM – 5:00 PM

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For specific queries, please use the form below and select the relevant category from the dropdown. This ensures we address your request efficiently.

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Response Time:

We usually respond within 2 business days.

Phone Support:

We use phone support only for order confirmation and return/refund assistance. All other queries must be handled via email to maintain proper documentation.

Have a Content Suggestion or Collaboration Idea?

If you notice any content mistakes, missing citations, or want to explore a win-win collaboration, we’d love to hear from you!

We appreciate your patience and look forward to assisting you.